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UCDLFx 2019 has ended
Please join us for the second University of California Digital Library Forum (UC DLFx) conference, taking place May 20-22nd at UC San Diego.

When:May 20-22, 2019 (Pre-conference on May 20, sessions May 21-22)
Where: UC San Diego campus, Atkinson Hall at the Qualcomm Institute

New: you will find collaborative notes links attached to the full view of all the sessions in the schedule. Please use as you see fit!


Wednesday, May 22 • 9:45am - 10:00am
From Personas to User-Testing: UC Santa Cruz's User-Centered Primo Implementation

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This session will explore user-centered tools and methodologies used by UC Santa Cruz during our recent Primo implementation. I will discuss the creation of user personas using focus group findings, review of relevant literature, and the experiences of subject matter experts. I will explain how these personas were used when making early implementation decisions. After implementation of our Primo instance, UCSC executed a robust user testing program in which we tested 6 faculty members, 5 undergraduate students, and 1 graduate student. I will discuss the creation of our usability research questions and how these questions were formulated into actionable user tasks for testing or post-test interview questions. I will also discuss our process for analyzing our test data and making recommendations for improvements within our Primo system. Our plans for future testing, including student mediated “guerrilla testing” will also be presented.
Slides with notes: bit.ly/JWUCDLFx2019

Speakers
avatar for Jess Waggoner

Jess Waggoner

Librarian, University of California, Santa Cruz


Wednesday May 22, 2019 9:45am - 10:00am
Auditorium